hi55's Commitment to Responsible Gaming
When entertainment becomes a problem, that's the right time to make a change. hi55 is with you at every step to keep you safe.
Gaming Should Be for Fun, Not Stress
hi55 believes that online betting and casino games are a form of entertainment — just like watching a film or enjoying a cricket match. But like any form of entertainment, it's important to stay within limits. We want every one of our players to play in a healthy, informed, and enjoyable way.
Responsible gaming means keeping your budget and time in check, not chasing losses with bigger bets, and maintaining a balance with family and social life. hi55 doesn't treat these as just policy words — they are the foundation of our platform.
Remember: Gambling is not a guaranteed way to earn money. Every bet carries an equal chance of loss. Always play with an amount whose loss would not have a serious impact on your life.
hi55's Responsible Gaming Tools
Deposit Limit
Set a limit on how much you can deposit per day, per week, or per month. Once a limit is set, you won't be able to deposit beyond that amount — it protects you from going over your budget.
Time-Out Break
If you feel you need a break, temporarily suspend your account for a set period. You can take a break anywhere from 24 hours to several weeks — no activity will be possible on your account during that time.
Self-Exclusion
If you want to stop playing for an extended period, choose self-exclusion. Once you select this option, your account will be completely closed for the specified duration and cannot be reactivated during that time.
Reality Check Reminder
Set up periodic notifications showing how long you have been playing and how much you have won or lost. With this information, you can make a conscious decision about what to do next.
Loss Limit
Have your session end automatically once you reach a set loss amount. A loss limit protects you from the risk of going deeper while trying to chase losses.
Direct Support
Contact hi55's 24/7 live chat support team. Assistance is available in Bengali and English. Whether you need help setting up a tool or are concerned about your gaming, our team is here for you.
Recognise the Signs of Problem Gambling
If any of the signs below appear in you or someone you know, consider seeking help.
Repeatedly placing larger bets to try to recover losses.
Hiding your gambling from family and friends or lying about it.
Being unable to stop playing even when you want to.
Taking loans or using money set aside for essential expenses to gamble.
Feeling restless, irritable, or anxious when you are unable to play.
Spending too much time gambling while neglecting work, studies, or family responsibilities.
Tips for a Responsible Player
Follow these simple habits and keep gaming enjoyable.
- Set a budget before you play and do not go beyond that limit.
- Do not play when you are tired, drunk, or emotionally driven.
- Decide on a time limit for each session before you start.
- Withdraw your winnings regularly — do not put all your money back into bets.
- See gaming as entertainment, not as a way to earn money.
- Take regular breaks and enjoy other forms of entertainment.
- Spend time with family and friends — keep your relationships healthy.
Mandatory 21+ Age Rule
hi55 is an adults-only entertainment platform. The minimum age to use our platform in Bangladesh is 21 years. We verify age during account registration and may request additional identity documents if needed.
If you know that a minor in your home or nearby could access your device, please:
- Use a strong password on your hi55 account and keep it logged out.
- Consider installing parental control software on your device.
- Keep financial information and payment details out of children's reach.
If it comes to our attention that a minor has attempted to create a hi55 account, that account will be closed immediately and all deposited funds will be returned.
How to Activate Protection Tools
Log in to your account
Log in to your hi55 account and go to your profile settings.
Open the Responsible Gaming Section
Find the "Responsible Gaming" section in settings and click on it.
Choose Your Preferred Tool
Deposit limit, time-out, or self-exclusion — set the option that suits your needs.
Contact the Support Team
If you run into any issues, reach our support team via live chat or email.
The hi55 Support Team Is Always Ready
If you feel your gaming habits are getting out of control, or you simply need help setting up a tool — don't hesitate to reach out. We will help you with respect and without judgment.
Live Chat
Available 24/7 — get instant responses in Bengali and English.
Email Support
Why Problem Gambling Happens and What to Do
Problem gambling is not a sign of weakness — it is a behavioural issue that can affect anyone. Many people become addicted to gambling as a way to escape stress, financial hardship, or loneliness. hi55 wants to raise awareness on this topic.
Ask Yourself
From time to time, ask yourself these questions: Am I staying within my set budget? Am I enjoying the game or playing under pressure? Is my relationship with my family normal? Honest answers to these questions will keep you on the right track.
The Role of Family and Friends
People close to us often notice first when someone is in trouble. If you think someone you know is struggling because of gambling, speak to them calmly without anger or accusations, and encourage them to seek professional help. hi55's support team can also advise family members.
How hi55 Ensures Safety
hi55 is a safe and reliable platform. We use SSL encryption, monitor player behaviour, and proactively alert players when unusual patterns are detected. Fair play is our commitment — the outcome of every game is impartial and verifiable.
We believe responsible gaming is not just a section — it is the basis of every decision we make. When you play at hi55, you are choosing a platform that values your long-term wellbeing and happiness.
Play Responsibly,
Enjoy the Fun
hi55 offers cricket betting, slots, and live casino — all in a safe environment. Read our FAQ or go directly to the platform.